Pan-India claim assistance · IRDAI & Ombudsman process

Your claim was rejected.That is not the final word.

ClaimCare helps Indian policyholders challenge rejected, delayed and underpaid insurance claims — with clause-level policy analysis, airtight documentation and escalation up to the Insurance Ombudsman.

No fee for the first review · Documents handled confidentially · Response in 24 hours

ClaimCare consultant reviewing a rejected insurance claim with an Indian couple

What we handle

Every kind of claim dispute Indian policyholders run into

Health & mediclaim rejections

Pre-existing disease exclusions, non-disclosure allegations, room-rent capping and cashless denials at network hospitals.

Motor claim disputes

Total loss undervaluation, surveyor deductions, driving-licence objections and own-damage repudiations.

Life & term claim repudiation

Death claims rejected within the contestability window on grounds of alleged suppression of material facts.

Home, fire & property

Flood, fire and burglary claims underpaid on depreciation, average clause or documentation gaps.

Travel & personal accident

Trip cancellation, baggage, overseas hospitalisation and disability benefit claims stuck in review.

Delayed & partially paid claims

Files pending beyond IRDAI turnaround norms, silent TPAs and settlements far below the admissible amount.

How it works

From rejection letter to resolution, in five steps

01

Free case review

Email your rejection letter and policy copy. We revert within 24 hours with an honest view.

02

Policy & ground analysis

We read the wording clause by clause and identify where the insurer's reasoning fails.

03

Documentation & representation

Medical records, treating-doctor certificates and a structured representation to the grievance officer.

04

Escalation

IRDAI Bima Bharosa complaint and, where required, a full Insurance Ombudsman filing on your behalf.

05

Resolution & follow-up

We track every hearing and reminder until the settlement lands in your account.

Insurers & regulators

We know how each insurer's grievance desk works

Our team has taken up matters against most major Indian insurers and TPAs. We use the official route every time: the insurer's grievance redressal officer, the IRDAI Bima Bharosa portal, and the Insurance Ombudsman under the Insurance Ombudsman Rules, 2017.

IRDAI Bima Bharosa grievance filing support
Insurance Ombudsman representation drafting
Consumer forum documentation, where warranted

Insurer names are listed only to describe the matters we assist with. No affiliation, partnership or endorsement is implied.

Star Health
HDFC ERGO
LIC of India
ICICI Lombard
Niva Bupa
New India Assurance
Bajaj Allianz
Care Health
SBI General
Tata AIG
Oriental Insurance
Max Life

Case outcomes

Policyholders who were told no — and did not stop there

"The insurer said my angioplasty was a pre-existing condition after four years of clean renewals. ClaimCare pulled my old records, drafted the representation, and the amount was credited before the Ombudsman hearing."

Rakesh Agarwal

Jaipur, Rajasthan

Mediclaim rejected as pre-existing

₹4.6 lakh settled

"After my husband's death the claim was repudiated for non-disclosure. I had given up. Their team handled the Ombudsman filing end to end and explained every step in simple language."

Sunita Deshmukh

Nagpur, Maharashtra

Term life claim repudiated

₹50 lakh released

"The surveyor's IDV was far below market. They challenged the deductions with valuation evidence and the insurer revised the settlement in six weeks."

Imran Qureshi

Hyderabad, Telangana

Motor total loss undervalued

₹2.1 lakh extra

Names changed on request. Past outcomes do not predict the result of your claim.

Common questions

Straight answers, no fine print

Free case review

Send us the rejection letter. We will tell you where you stand.

Share your policy and rejection details and our case team responds within 24 hours with the grounds we can challenge and the realistic route ahead.

ClaimCare provides professional claim assistance and support services. We do not guarantee claim approval or act as an insurance company. Not affiliated with IRDAI or any insurance provider. Read the full disclaimer.

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Documents are optional — send your case now and share the rejection letter later if you do not have it handy. Files go straight to our secure case folder.